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How to Order

Pickup At Our Nursery

Our Live Plants may also be picked up at our nursery! Location and Hours.

There are 2 ways to buy at our physical location:

1) Just walk in. You will choose your own plants from our 2 Retail greenhouses. 'Pull your Own' plants.
Please do not ask us if we have certain varieties in our Retail houses, as we cannot hold them for you.
Just come and choose from what we have.

2) Place a 'Reserved Order for Pickup' order which we will have pulled and ready for you to pick up.
Click "I prefer to pickup my order at the nursery" which is on the top of the Shopping Cart.
2016 Pickup Orders available from week 4/11 to week 5/23.

Please note: Availability shown on the site is for ORDERS only. This does not apply to our Retail greenhouses, where items may or may not be available. We do not keep a current inventory, as it changes so frequently. If you want to be sure you get the items you want, we recommend that you place a Reserved Order for Pickup.

Please do not ask us if we have certain varieties in our Retail houses, as we cannot hold them for you.
If we say yes we have them (as we have), and you drive here and they’re gone, you’ll be upset (at us). We also do not have the resources to check for all who ask. The way we deal with this issue is by Reserved Orders for pickup. You place an order, we pull and have ready for you – that’s how we hold them. Otherwise, just come and choose from what we have.

Our nursery is a self-serve kind of operation. When you arrive you will receive a catalog, access to our website and a cardboard flat, and you will go into the 2 Retail greenhouses and choose your own plants. While we have staff, we are usually pretty busy, so it is best to do your homework first, and know what you are looking for before you arrive. Try to have backups in mind in case we are out. Having an idea ahead of time of what you want to come home with, makes it an easier and more enjoyable experience. Come on out and have some fun!

 
PICKUP ORDERS: Please pick up within one week of your requested pickup date.
Pickup orders will be ready starting Monday of the requested delivery week, and will not be ready earlier.
No need to call ahead or advise, but please bring your order# with you.

Do not come earlier than your requested pickup week, as your order will NOT be ready, and you will need to come back. NO EXCEPTIONS as pickup orders get completed on Monday mornings.

You must pick up your order within one week of your pickup date.
Plants left here for longer than one week will be subject to a $5 late pickup fee.
If left for more than two weeks, the order will be canceled and a $10 cancel order fee will be charged.

There are no minimum/multiple requirements for pickup orders.
Please order online at www.ChilePlants.com for quickest and easiest service. Instruction here.
You may also order by mail or fax using our Printable Order FormPlease allow 2 weeks for checks to clear.

We no longer accept checks at the nursery. Bring cash or credit card.

"Pull Your Own" Plants are $2.25 each. No need to place an order.
"Pull your Own" Extremely Hot and Super Hot varieties are $3.25 each.
"Pull your Own" Smokin' Ed's Carolina Reaper® plants are $5.00 each.

"Reserved Order for Pickup" Plants that we pull and hold for your pickup are $3.25 each.
"Reserved Order for Pickup" Extremely Hot and Super Hot varieties are $3.75 each.
"Reserved Order for Pickup" Smokin' Ed's Carolina Reaper® plants are $5.50 each.

Please designate that your order is a PICKUP order by clicking "I prefer to pickup my order at the nursery" which is on the top of the Shopping Cart page. This will allow you to check out without any minimum/multiple requirement, and will deduct the 50 cent per plant Pickup Discount on the final page of your order.

If using our Printable Order Form, please fill out the Order Form as usual, clearly writing PICKUP and your pickup date, and don't forget to add tax. If paying by check, please be sure that your order is in house at least 14 days before your requested pickup date. Please allow 2 weeks for checks to clear.

We no longer accept checks at the nursery. Bring cash or credit card.

We also offer Tomatillos, Basils and Cilantro at the nursery. These items may not be reserved, but picked up while here.

While you will need to give your Credit Card info to place your order, we will swipe your card (or accept cash) at pickup, so please bring payment with you to the nursery. 

We no longer accept checks at the nursery. Bring cash or credit card.

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