Help Page
Q - Why can't I check out with 4 plants in my cart?
A - We have an order minimum of six (6) Live Plants to accomodate our custom packaging. Orders over 6 plants
must be in multiples of six (6). There is no minimum order per variety, you may
order one each of multiple varieties if you'd like. Your Total Order Quantity
however, must be a multiple of six (6). In other words, you must order 6, 12, 18,
24, 30 etc Live Plants.
Q -Why can't I check out with 4 fresh chiles in my cart?
A - We have an order minimum of six (6) half-pints of Fresh Chiles. Orders
over 6 half-pints must be in a multiple of six (6). There is no minimum order
per variety, you may order one each of multiple varieties if you'd like. Your
Total Order Quantity however, must be a multiple of six (6). In other words, you
must order 6, 12, 18, 24, 30 etc Fresh Chiles.
Q - How do I find a certain chile?
A - You may look for chiles via 4 ways. Our Keyword
Search, our Advanced Search,
our Chile Chart, and our Chile
Photos.
Our Keyword Search allows you to search on a word, the Advanced Search allows
you to search on multiple values, our Chile Chart is a sortable chart that
allows you to sort on certain options, and our Chile Photos allows you to find a
chile starting with a certain letter.
Q - I saved some items in my cart to review later, but when I returned my cart was empty! What happened?
A - For your protection, your shopping cart session will time out after eight hours of inactivity.
Sorry, the site does not allow you to save your cart for later.
E*mail your questions and comments to info@chileplants.com